Information We Collect

We collect information from you when you use our services, request a quote, or visit our website. The information we collect may include:

• Personal Information: Name, email address, phone number, home or office address, and other details necessary to provide our services.
• Service Information: Information related to the type of relocation service you require, such as the items to be moved, pickup and delivery addresses, and preferred moving dates.
• Payment Information: Details required to process payments, including credit card numbers or bank account information. We do not store payment information after the transaction is complete.
• Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, pages visited, and time spent on the site. This data helps us improve our website’s functionality and user experience.

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Process your requests, complete the relocation service, and communicate with you regarding your move.
• Improve Customer Experience: Enhance the quality of our services, respond to inquiries, and provide customer support.
• Process Payments: Handle payment transactions securely and efficiently.
• Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, special offers, and updates about our services.
• Website Improvements: Analyze website usage data to identify trends and optimize our online presence.

3. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share your information with third-party vendors who assist in providing our services, such as transportation partners, payment processors, and IT service providers. These third parties are required to maintain the confidentiality of your information and use it only for the purpose of delivering our services.
• Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security practices include encryption, secure servers, and regular monitoring of our systems. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal data we hold about you.
• Update or Correct Information: Inform us if your personal information needs to be updated or corrected.
• Withdraw Consent: If you previously consented to receive marketing communications, you can opt out at any time.
• Request Deletion: Ask us to delete your personal information, subject to certain legal obligations.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and understand how you interact with our website. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our site.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

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